Enterprise Ireland – Best Connected -

Zarion is specifically focused on the financial services sector and specialises in improving human centric processes.

Products/Services
TouchPoint2 is Zarion’s process optimisation software for the banking, insurance and capital markets industries.
• Loans/insurance customer enrolment.
• High value processes such as swap payments.
• High volume, low value processes such as claims settlements.
• Zarion’s business process consulting organisation aligns strategic objectives with operations and business processes.
• Zarion’s Lifetime Support team provides ongoing support for customers.

Key Benefits
• Build on rather than replace, existing work management platforms including Global 360’s Execute360
• Achieve quick implementations.
• Reduce long term support and maintenance overheads.
• Require minimal customisation.
• Reduce or eliminate custom build and integration work.

Clients
AIB, Bank of Ireland, GMAC Commercial Finance, Irish Life and Permanent, ING Group.

Partners
Microsoft, Kofax and Global 360.

Tel +353 (0)1 240 5200

Web www.zarion.com

Address
Marine House, Clanwilliam Place, Dublin 2.

Rainmaker specialises in building enterprise portal systems for clients in the airline and financial services sectors using XML, web services and service oriented architecture (SOA).

Products/Services
• Airline enterprise portal system for airline operations management.
• Financial services enterprise portal system for end to end processing of mortgages, pensions, personal lines insurance etc.

Key Benefits
• Seamless integration of existing applications with enterprise portal system regardless of differences in platform, location and development technologies.
• The ability to change applications rapidly.
• Faster application delivery that accelerates time to market for new systems.
• Capability to effectively automate business process.
• Ability to effectively re-use software components and services.

Clients
Cityjet, Dubai Municipality, MMI Insurance, IRFU, Irish Mortgage Corporation, Insure.ie

Partners
Gulf Data International (Middle East);

Tel + 353 (0)1 293 2325

Web www.rainmaker.ie

Address
7b Sandyford Business Centre, Sandyford, Dublin 18.

Phoenix Technology group delivers enterprise content management and business process management solutions to the financial services sector.

Products/Services
• Claims management solutions.
• Loan origination and approval solutions.
• Customer service solutions.
• Electronic document and records management solutions.

Key Benefits
• Phoenix integrates to line-of-business systems using a range of technologies including .NET, Java and XML.
Phoenix employs a unique project delivery approach:
• Reduce claims cycle times.
• Identify and reduce claims leakage.
• Approve loans rapidly.
• Increase productivity.
• Provide real-time management information including:
   o Service levels.
   o Productivity.
   o Costs.
   o Pipeline activity.
   o Workload balancing.

Clients
AXA Life, Winterthur Life, Allianz, Canada Life, Royal & SunAlliance, Commonwealth Bank of Australia, First Assist, Landesbausparkasse (LBS).

Partners
Oracle, Global 360, IBM, FileNet, Microsoft, Kofax.

Tel +353 (0)1 670 7722

Web www.phoenix.ie

Address
32-34 Castle Street, Dublin 2.

Percana group provides enterprise, outsourcing and consultancy solutions to the life and pensions industry.

Products/Services
• The Eclipse product suite is an integrated front, middle and back office enterprise platform which manages the complete range of life and pension products over the full policy life cycle.
Administration/Outsourcing services including:
• Full and partial policy administration.
• Fund administration.
• Management information reporting.
• Investment accounting.
• Regulatory reporting.

Key Benefits
• Eclipse is a highly flexible, scalable and robust system designed and built using up to date client server technologies.
• Eclipse is unique in that it has been designed and built with internet connectivity as a core delivery mechanism and uses XML throughout.
• Significantly reduced costs.
• Modern fully web enabled utilising new technologies.
• Speed to market of new products.
• proven experience in life and pensions industry.
• Flexibility.

Clients
Commercial Union International Life, Dentists’ Provident Society, Anglo Irish Assurance, Quinn Life, Inora Life (Societe Generale), AZ Life , Arca Vita International, Area Life, Sella Life, Irish Life.

Partners
Capgemini.

Tel +353 (0)1 629 6920

Web www.percana.com

Address
9D Beckett Way, park West Business park, Dublin 12.

Norkom Technologies is a provider of innovative financial crime and compliance solutions to the global financial services industry. Its solutions enable organisations to detect and combat financial crime reducing their operational losses and addressing the industry’s ever-changing global compliance and regulatory requirements.

Products/Services
• Anti-Money Laundering (AML) solutions, Risk-based Customer Due Diligence / Know Your Customer (CDD / KYC), Identity Resolution solution, Watch List management solutions including:
• Transaction Monitoring solutions
• PEP Screening and Sanctions Filtering solutions
• Enterprise Investigation Management (EIM)
• Fraud Detection and Prevention solutions including:
• Multi-Channel Fraud solution
• Card Fraud solution
• Online Fraud solution
• Internal Fraud solution
• Deposit/Cheque Fraud solution
• Identity theft solution.

Key Benefits
• Norkom enables organisations to take intelligent action, control their defences and evolve their strategies against financial crime.
• Cost effective solution is proven to reduce financial losses, protect reputation and improve operational efficiencies.
• Norkom offers a comprehensive set of solutions which can be scaled and customised to meet clients’ current and future needs.

Clients
Credit Agricole, Standard Chartered Bank, Erste Bank, HSBC Bank, Bank of Montreal, ING Direct, Fortis Bank Group, KBC Bank, Rabobank, National Australia Group (Europe), Visa (Europe), EuroClear, Travelex, New York Clearing House, DTCC, Western Union, Allied Irish Bank.

Partners
Norkom has a global network of value added integration and configuration partners.

Tel +353 (0)1 873 9600

Web www.norkom.com

Address
55 Strand Street Great, Millennium Walkway, Dublin 1.

MDC provides interactive web based solutions for every type of business using the latest development tools and methods with particular emphases on financial services and general insurance.

Products/Services
• InsureIT is designed for building interactive web solutions for insurance companies and intermediaries in both B2B and B2C environments. It can be deployed in either a CGI, J2EE or .NET environment. Back office processing is delivered via a user friendly Windows interface. Supported platforms include IBM System i, Windows and Linux.
• BrokerIT is an ASP offering using MDC’s InsureIT framework to provide a managed service to insurance companies and brokers transacting insurance on the Web.
• LANSA solutions and consultancy: LANSA for the Web, Visual LANSA, LANSA Integrator and LANSA AS2 Direct for secure data transport over the Internet.

Key Benefits
• Speed to market.
• Ease of maintenance.
• Data driven rates and rules,
• Use of third party rating engines such as polaris in conjunction with InsureIT’s own rating engine provides total flexibility.
• InsureIT can be deployed as a web service.

Clients
Allianz Ireland plc., Allianz Direct, Allianz Northern Ireland, FBD Insurance, FMR Brokers, Frank Glennon Insurance, GAB Robins, QuoteLine, QuoteMe, Irish Dunlop, ISS Contract Cleaners, Icarom plc., TIO Insurance.

Partners
LANSA, IBM, Asso, Datel, euroConex, Linc.LANSA, IBM, Asso (poland), Datel (UK), EuroConex, MindTree (India).

Tel +353 (0)1 679 1330

Web www.mdc.ie

Address
Merchants house, Merchants Quay, Dublin 8.

Avnet Client Solutions provides bespoke application development, Business Intelligence, SAP and Business Service Management solution services. We have over 1000 projects to our name across all sectors.

Products/Services

• Application Development:  Specialising in the design, development, implementation and support of custom solutions with emphasis on Java and .NET core platforms.
• Business Intelligence: Design, build and deployment of medium and large scale data warehouses with a variety of front end tools such as Business Objects and Microstrategy.
• IT Service Management: Using software from the BMC product portfolio.
• Enterprise Resource Planning: SAP integrated business applications across a wide range of disciplines.

Key Benefits
Over 16 years in business with 100% success in project delivery. A strong reference base spread across a wide range of industries in Europe and USA. Teamed with global business partners with skills to contribute to corporate growth strategies. Part of the Avnet Inc Group since 2008.

Clients
Elan Corporation, ACC Bank, AIB, Bank of Ireland, Davy, EBS, GiftVoucherShop, B&B Ireland, Global Refund, Meteor, Intel, Vodafone, Takeda, Glanbia, OpenHydro, O2, Sumitomo Bank, Ulster Bank, FBD, Aviva, Cork County Council, Wexford County Council

Partners
Microsoft, SAPBusiness Objects, Microstrategy, Sybase, Teradata, BMC Software, xMatters,

Tel +353 (0)1 620 4800
+353 (21) 452 1000

Web www.ts.avnet.com/clientsolutions

Address
14 Joyce Way, park West Business Park, Dublin 12
National Software Centre, Mahon, Co. Cork

financial Risk Solutions (FRS) is a fund administration software company that designs and delivers business solutions for some of Europe’s top financial services institutions.

Products/Services
Invest|Pro is an investment administration system which enables financial institutions to administer collective unitised funds, personalised portfolio bonds and self invested pensions in an extremely controlled manner. Invest|pro was specifically designed for the life and pensions industry and integrates with the company’s system.

Key Benefits
Invest|pro provides life assurance companies with secure and efficient processes in their middle and back office.

Clients
Aviva, Accenture Insurance Services, Irish Life International, Anglo Irish Assurance, Friends First Life Assurance Company, Quinn Life, Eurizon Financial Group S.p.A, MGM Assurance International, IPSI (Irish progressive Services International).

Partners
Tillinghast Towers perrin.

Tel +353 (0)1 234 0000

Web www.frsltd.com

Address
2 &4 Clanwilliam Terrace, Grand Canal Quay, Dublin 2.

Exaxe is a specialist IT solutions provider to the financial services industry. Exaxe has developed significant experience in the BPO area and provides consultancy to the life and pensions and banking sectors.

Products/Services
• Illustrate Plus: a highly flexible, scalable illustration and quotation system.
• Configurator Plus: an advanced product configuration application for life and pensions companies.
• Agency Plus: an online, strategically designed, highly automated agency management system that manages agents from cradle to grave.
• Commission Plus: an online, flexible, integrated commissions calculation and commissions management system.
• Application Plus (e-applications): a comprehensive, collaborative, online, real time, life and pensions, health and annuity, application processing system.
• Invest Plus: a policy administration platform for on and offshore investment and savings products.

Key Benefits
• Exaxe’s technology is focused on delivering cost and process efficiencies, improving service levels, accelerating new product introductions and product variations and growing channel sales.
• Exaxe’s solutions are platform independent.
• Exaxe technology is deployed using a service oriented architecture (SOA), supporting legacy integration and data migration.

Clients
Unisys Insurance Services Limited (UISL), Falcon Leven, subsidiary of Fortis Group, Abbey Life, Friends First, member of the Eureko Group, prudential European Management Services, Capital Life and pensions Services Ireland.

Tel +353 (0)1 299 9100

Web www.exaxe.com

Address
Unit 5A, Sandyford Business Centre, Sandyford, Dublin 18.

ClaimVantage deliver claims management software for the life and health markets. The target market includes insurance carriers, third party administrators and self-funded companies who require flexible software solutions that can be customised to enhance internal IT resources.

Products/Services
ClaimView and ClaimPay support the following lines of business (LOB), short-term and long-term disability, long-term care, life claims, critical illness and supplemental products. The system is party centric and supports a claimant or organisation that can have multiple claimants with multiple claims. This provides a structure to support group and individual LOB.

Key Benefits
• Recognises that each organisation has its own unique requirements that need flexible software solutions to meet the demands of today’s market.
• partners with internal IT to deliver best of breed claim software that can be maintained internally to meet the changing needs of the business community.
• Delivers an early win with phased deliverables that provide an insurance company with a return on investment within 12 months.

Clients
SALT Associates (USA), Quebec Blue Cross (Canada).

Partners
IBM, Oracle, Claim Automation.

Tel +353 (0)1 276 3711

Web www.claimvantage.com

Address
55–57 Southern Cross Business park, Bray, Co. Wicklow

eSpatial is a Global software and consulting company specializing in GIS (Geographical Information Systems) and Location Services. eSpatial leverages over a decade of spatial experience to deliver sophisticated and powerful web applications that are particularly effective for local government, telecommunications, agricultural management and asset management.

Products/Services
• iSMART award winning enterprise GIS (Geographic Information Systems) solution complements Oracle’s spatial technology.
• iSMART for Local Government solution framework specifically tailored to the needs of Local Government.
• Oracle Expertise & Consultancy.
• Bespoke Application Development.

Key Benefits
• Standard technologies, rapid development, seamless integration.
• Proven scalability & security technologies.
• Web based, multi-user, controlled access, large databases.

Clients
US Department Of Defense, City Of Houston, NOAA Costal Surveys, US Air Force, United States Geological Survey, United States Census Bureau, City Of Toronto, Department of Agriculture & Food Ireland, Forest Service, DoAF, Ireland, Hull City Council, UK , Dublin Bus, Leicestershire County Council, UK, British Telecom, Electricity Supply Board Ireland, Victoria State, Australia.

Web www.espatial.com

Tel +353 (0)1 870 8800

Address
Swords Business Park,Swords, Co. Dublin.

Fineos provides enterprise software solutions for insurance, ‘bancassurance’, and government. Their solutions address core business processing requirements including claims & case management, CRM, new business/underwriting, and policy administration. The company has offices in Ireland, North America, Europe and Australasia.

Products/Services
Fineos solutions enable governmental insurance providers to streamline their operations while delivering exceptional service. Their solutions support institutions that deal with bodily injury, compulsory third-party (CTP) and work cover insurance.

Key Benefits
• Automate repetitive tasks according to best-practice reducing the risk of costly human error.
• Comprehensive customer and case information, empowering agents to provide superior customer service.
•A flexible infrastructure for new product introduction, legacy enrichment, and business transformation.

Clients
Accident Compensation Corporation (ACC), New Zealand, Lifetime Care & Support Authority (LTCSA) Australia, Manitoba Public Insurance (MPI) Canada, Road Accident Fund (RAF) South Africa, Transport Accident Commission (TAC) Australia, WorkSafe Victoria Australia.

Partners
IBM, Hewlett-Packard, Fujitsu, Computer Sciences Corp, Oracle, Sun Microsystems.

Web www.fineos.com

Tel +353 (0)1 639 9700

Address
Pembroke House, 8-10 Lower Pembroke Street, Dublin 2.

Mapflow works with public sector authorities responsible for the management of transport infrastructure to:
• Reduce road deaths and serious injuries.
• Increase the capacity of the transport network.
• Reduce the time spent in congestion by commuters and motorists.
• Reduce the damage to the environment caused by
transport.

Products/Services
• Mapflow applies analytical techniques and location technologies (GPS, GIS) to:
• Identify key metrics (road deaths, traffic throughput, road usage, journey time reliability).
• Measure these metrics in a cost effective, timely and repeatable manner.
• Innovate solutions based on these metrics.
• Improve the performance of the road infrastructure.

Key Benefits
Clients are able to collect measure and analyse metrics that enable them to
maximise the efficient safe use of their road network resources.

Clients
Transport for London, Ministry for Transport (Netherlands), Department of
Transport (UK), Dublin Transportation Office, European Space Agency, Automobile Association.

Partners
Logica, Consulting Stream, Capita Symonds, Mott MacDonald.

Web www.mapflow.com

Tel +353 (0)1 634 1430

Address
4 Merrion Square, Dublin.

Vulcan Solutions is an Irish software solutions company specialising in the provision of custom integrated solutions for the public sector. Vulcan Solutions employs over 30 highly-skilled IT professionals and is a Microsoft Gold Certified partner. Vulcan Solutions have a 20+ year track record of system implementation success in Ireland and abroad.

Products/Services
• Vulcan Solutions are a leading specialist in the provision of custom integrated solutions on the Microsoft Dynamics CRM and Microsoft Office SharePoint Server (MOSS) platforms.
• Custom integrated line-of-business (LOB) applications on Microsoft platforms.
• Licensing and regulatory solutions.
• Case management solutions.
• Portals & collaboration (Internet/ extranet).
• Relationship management solutions (xRM).
• Complete service offering; solution design & development, systems integration, system implementation, training, support & maintenance, IT consulting, and software project management.

Key Benefits
• Cost-effective and rapid delivery of custom business applications that are scalable, performant and future-proof.
• Technical expertise on Microsoft platforms ensures excellence in solution design.
• Vulcan Solutions-owned components extend the capabilities of Microsoft platforms, reducing project cost and project risks for clients.
• They have delivered mission-critical and enterprise-scale solutions in Ireland, the UK and the US, and have excellent reference-able experience of large-scale system implementations in the Irish public sector.

Clients
Road Safety Authority (RSA), Private Residential Tenancies Board (PRTB), NUI Galway, Tipperary Institute, Postbank (One Direct), Hibernian Aviva, Marsh Ireland & UK, Bank of Ireland.

Partners
Microsoft Gold Certified Partner, c360, ICE Group.

Web www.vulcan.ie

Tel +353 (0)91 781781

Address
Vulcan House, Parkmore East Business Park, Galway.