Enterprise Ireland – Best Connected -

We have recently completed a programme around Managed IT Services for a bunch of our clients (EI) and we gathered some useful insights in to the whole area of delivering remotely managed IT Services. Late last year we identified the need for a greater focus on this area and felt there was a sufficient context around which to build something, in particular:

• Growing need from their customer base to reduce implementation costs and maintenance costs
• Growing acceptance of new service delivery models (such as SaaS and cloud computing).
• Reliable and ubiquitous broadband access, successful take-up of software delivery models and significant investment in next generation IT architecture is accelerating enterprise adoption of the IT as a service paradigm

As the SaaS model matures, fewer enterprises require the middleware – the onus of providing vital application integration is shifting to service providers  – Applications, processors, databases are becoming utilities and charged dynamically.

Our research identified that Financial services, public sector and manufacturing have heaviest spend in IT services and already 18% – 25% of companies using some form of managed IT service, with a further 37% – 48% either planning such a move or considering (source Datamonitor)

Early in the programme we had a discussion with each of the clients, most of whom had a strong desire to “get on” the cloud. Here is some of the thoughts that came back:

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Origina is a leading IT managed services & solutions company providing innovative IT solutions to public & private organisations in various sectors within Ireland, UK, mainland Europe and the USA.

The mission of Origina, is to make ‘IT the Hero’ for their clients through Innovation, Dedication and Teaming.

Products & Services
- Consultancy: A recognised thought leader & trusted advisor, Origina are well placed to provide clients with expert IT advice & guidance in order to achieve optimum results from their IT environment.
- IT Solutions: Origina’s IT solutions help organisations derive greater value from IT. Their technology portfolio is best of breed and is constantly reviewed to ensure they have the right technology solutions for their clients.
- Teaming: Origina Teaming service can take many forms, with examples like their helpdesk support, virtual administrators, managed backups, managed Storage, 24×7x365 technical support, remote support and consolidated hardware maintenance and more.
- Training: Origina IT Training focuses on providing value-added IT training solutions to organisations throughout Ireland, Europe and Internationally. They are a trusted IBM training delivery partner, also delivering in-depth courses across a range of other vendor technologies offering insight and practical experience through an expert-led training approach.

Key Benefits
- Focused on maximising existing technology and skills investments.
- Increased agility within your IT infrastructure.
- Reduced cost of running your IT systems and associated operations.
- World class independent advice.
- Tailored best of breed IT solutions.
- Some of the industry’s best IT professionals within a range of different disciplines including High Availability, Server & Storage Virtualisation, Disaster Recovery, Private Cloud Infrastructures.
- Origina’s innovative approach and industry thought challenging leadership ‘Origina Thinking’ has seen them win numerous high profile awards including the 2010 European IT Excellence Award, ‘SMB Solutions Provider of the Year’.

Clients
Lakeland Dairies Group, European Fund Services (Société Générale Securities), Department of Education, Health Research Board, RSA Insurance, HSE South Eastern, Department of Justice, Equity & Law Reform, Omnipay, Galway University Hospitals (GUH), Cork City Council

Partners
IBM, Microsoft, VMware, Symantec, Compellent, Commvault, Riverbed and Oracle.

Web www.origina.com

Tel +353 (0) 1 2942300

Email info@origina.ie

Address
Unit 2 First Floor, Bracken Court, Bracken Road, Sandyford, Dublin 18.

Waterford Technologies provides email and data management solutions that enable businesses to effectively manage their email and data infrastructure, thereby ensuring that customers operate a secure and productive email and data environment.

Products/Services
MailMeter is a suite of products that span multiple functional areas for a complete email/data management, analysis and reporting solutions.
• MailMeter Archive can store all incoming, outgoing and intra-company emails, including body text and attachments for search and retrieval.
• MailMeter File Archiver: intelligent file reporting, destruction and archiving

Key Benefits
• Awareness of the patterns of messages about your company entering and leaving the organisation.
• Increased knowledge allows companies to take action and fix or optimise messages and employee behaviour.
• Reduced risk liability by enforcing usage policies.
• Improved corporate governance and policy compliance.
• Increased legal confidence in data integrity to support litigation cases.

Clients
BW Bank, Bausch & Lomb, Coventry City Council, Pennine Acute Hospital Trust, Armagh District Council, Davies Turner, South Dublin County Council, Eagle Star Insurance, North & West Belfast NHS Trust, Severn Trent Water, Kingston Technology.

Tel +353 (0)51 334 967

Web www.waterfordtechnologies.com

Address
Unit A, Waterford Business Park, Cork Road, Waterford.

VigiTrust is a leader in the provision of security assessments and security learning solutions in corporate and IT security.

Products/Services
• VigiTrust provide security awareness workshops, security audits as well as technical security solutions.
• VigiTrust offer an eLearning security platform covering physical, people, data and IT security as well as disaster recovery and business continuity.

Key Benefits
• VigiTrust helps organisations  by providing an end-to-end security solution starting by formulating security strategies, providing security benchmarking against key standards and legal frameworks (PCI DSS; ISO 27001)  and also providing employee security training across all levels of the organisation.
• VigiTrust helps organisations maximise on previous security investment and on staff productivity (ROI).
• Vigitrust helps organisations take a pro-active approach towards security, compliance and corporate governance.
• Reduce potential legal liability and increase security levels.

Partners
HP and IBM.

Tel +353 (0)1 410 0864

Web www.vigitrust.com

Address
Guinness Enterprise Centre, Taylor’s lane, Dublin 8.

Sysnet Global Solutions is a consultancy and services company that delivers information security assurance to its clients.

Products/Services
Sysnet helps organisations implement ‘best practice’ in information security and ensures that risks arising from a compromise of information assets or operations are properly identified and addressed.

Key Benefits
• Sysnet’s operations are certified to the leading standard for information security, ISO 27001.
• Sysnet are certified to validate information security compliance with the payment Card Industry (PCI) data security standard, which includes the security requirements of all the major credit card associations.
• Sysnet have also developed a PCI compliance management portal which will generate automated security scans, issue automated reports for compliance and allow remote login.

Clients
Vodafone, Anglo Irish Bank, Fyffes, FBD Insurance, NTR.

Web www.sysnetglobalsolutions.com

Tel +353 (0)1 495 1300

Address
Unit 5, Grange Road Office Park, Grange Road, Rathfarnham, Dublin 16

Rainmaker specialises in building enterprise portal systems for clients in the airline and financial services sectors using XML, web services and service oriented architecture (SOA).

Products/Services
• Airline enterprise portal system for airline operations management.
• Financial services enterprise portal system for end to end processing of mortgages, pensions, personal lines insurance etc.

Key Benefits
• Seamless integration of existing applications with enterprise portal system regardless of differences in platform, location and development technologies.
• The ability to change applications rapidly.
• Faster application delivery that accelerates time to market for new systems.
• Capability to effectively automate business process.
• Ability to effectively re-use software components and services.

Clients
Cityjet, Dubai Municipality, MMI Insurance, IRFU, Irish Mortgage Corporation, Insure.ie

Partners
Gulf Data International (Middle East);

Tel + 353 (0)1 293 2325

Web www.rainmaker.ie

Address
7b Sandyford Business Centre, Sandyford, Dublin 18.

Polarlake delivers financial services specific integration applications based on its unique patented XML pipelining technology.

Products/Services
• PolarLake RDD: Reference data distribution for financial services.
• PolarLake OTC Derivatives: Reconciliation and matching of OTC derivative portfolios and trade lifecycle management.
• PolarLake Messaging Integrator for Financial Services (FPML, SWIFT, FIX, CSV, non XML, web services, etc.)

Key Benefits
• Business Benefits
       o Increase the ability to trade in complex instruments.
       o Reduce straight through processing failure rates.
       o Lower operational risk of reference data quality and
• OTC derivative reconciliation processes.
       o Meet compliance and operational efficiency requirements.
       o Support MIFID, KyC, SOX, Basel II.
• IT Benefits
      o Deliver with 80% less resources and 75% faster on traditional data distribution projects.
      o Improve ROI on enterprise data management projects.
      o Facilitate system flexibility.

Clients
JP Morgan Chase, Société Générale, Pioneer Investments, Unicredit, Man Financial, Bank of Ireland, Dimensional Fund Advisors.

Partners
Hitachi, Sun Microsystems, Accenture, EDS, Golden Source, Asset Control, CounterpartyLink.

Tel +353 (0)1 449 1010

Web www.polarlake.com

Address
80 harcourt Street, Dublin 2.

Orbism simplifies the management of virtualised and physical environments through automation thereby providing better utilisation and availability of machine resources.

Products/Services
• ORBISM provides enterprise level consultancy from design through to deployment and also deliver skills transfer through bespoke training programs.
• ORBISM adopts a service oriented architecture (SOA) approach to systems design.
• ORBISM delivers automation solutions that deliver business priorities and provide a fully integrated management solution, controlling hardware, and virtualisation software and application servers.
• ORBISM’s solutions are business led and apply leading products from Cassatt (Collage) and BEA (Weblogic product suite).

Key Benefits
• ORBISM is recognised as a specialist in J2EE applications deployment, meeting rigorous non-functional requirements of performance, scalability and reliability.
• Simplified management of virtualised and physical environments

Clients
Royal and Sun Alliance, ICON plc, BEA systems, William Hill, Zurich and Credit Suisse.

Partners
BEA Systems, Intel, Cassatt Corp.

Tel +353 (0)1 678 8238

Web www.orbism.com

Address
60 Fitzwilliam Square, Dublin 2.

Norkom Technologies is a provider of innovative financial crime and compliance solutions to the global financial services industry. Its solutions enable organisations to detect and combat financial crime reducing their operational losses and addressing the industry’s ever-changing global compliance and regulatory requirements.

Products/Services
• Anti-Money Laundering (AML) solutions, Risk-based Customer Due Diligence / Know Your Customer (CDD / KYC), Identity Resolution solution, Watch List management solutions including:
• Transaction Monitoring solutions
• PEP Screening and Sanctions Filtering solutions
• Enterprise Investigation Management (EIM)
• Fraud Detection and Prevention solutions including:
• Multi-Channel Fraud solution
• Card Fraud solution
• Online Fraud solution
• Internal Fraud solution
• Deposit/Cheque Fraud solution
• Identity theft solution.

Key Benefits
• Norkom enables organisations to take intelligent action, control their defences and evolve their strategies against financial crime.
• Cost effective solution is proven to reduce financial losses, protect reputation and improve operational efficiencies.
• Norkom offers a comprehensive set of solutions which can be scaled and customised to meet clients’ current and future needs.

Clients
Credit Agricole, Standard Chartered Bank, Erste Bank, HSBC Bank, Bank of Montreal, ING Direct, Fortis Bank Group, KBC Bank, Rabobank, National Australia Group (Europe), Visa (Europe), EuroClear, Travelex, New York Clearing House, DTCC, Western Union, Allied Irish Bank.

Partners
Norkom has a global network of value added integration and configuration partners.

Tel +353 (0)1 873 9600

Web www.norkom.com

Address
55 Strand Street Great, Millennium Walkway, Dublin 1.

Newcode provides transformation solutions and migration tools for legacy applications (RPG, VB6 and Oracle forms to J2EE, Java EE, .NET and SOA). This allows enterprises to transform and modernise their software rather than replace it.

Products/Services
• Legacy Migrator: legacy modernisation product with multiple migration adaptors (Oracle Forms, RPG or Microsoft Visual Basic).
• Rapid Application Developer 3.1.0: Model Driven Architecture (MDA), Eclipse-based, application development environment that blends models, patterns and application frameworks.

Key Benefits
• Protects investment in existing applications.
• Rapidly deliver new products/services.
• Allows the simultaneous use of new technologies and web driven solutions with legacy applications.
• Delivers significant operational efficiencies by consolidating applications and technologies.
• Reduce/eliminate the dependency on older skill sets and associated scarce resources.
• Significantly reduce legacy application maintenance costs.
• Improve ROI on re-engineering projects.

Clients
Bearing point, Bank of Ireland, AIB, Royal Air Force, Cork County Council.

Partners
IBM, Microsoft, Bearing point, Fujitsu.

Tel +353 (0)90 635 967

Web www.newcode.com

Address
Midlands Innovation and Research Centre, Athlone Institute of Technology, Athlone, Co. Westmeath.

Digi-Sign is a digital certificate and information security company.

Products/Services
• Digi-SSL On-Site: Multiple SSL web server digital certificates.
• Digi-ISP: SSL digital certificates for ISp’s.
• Digi-Access: Two-factor authentication and/or secure web access management.
• Digi-Mail: Enterprise email security for employees, suppliers and partners.
• On-Site: Managed Certificate Authority [CA] solution.
• Digi-CA: Certificate Authority [CA] software solution.
• Digi-Card: Smart cards, college Cards, ID Cards, driving licenses, smart passports.
• Digi-Pay: Internet payment solutions SSL digital certificates.
• Digi-Flow: Workflow and business process.
• Digi-Scan: Network vulnerability assessment.
• Digi-SSL: SSL web server digital certificates.
• Digi-IDs: Client digital certificates.
• Digi-Code: Code and software signing digital certificates.

Key Benefits
• Implementation of Certificate Authority [CA] and public Key Infrastructure [pKI] systems both as installed software and as a managed service using the same system software.
• The ability to implement processes, procedures, personnel selection and training and advice on premises security to meet compliance such as ISO 27001, WebTrust.

Clients
BetDAQ, Royal Jordanian Airlines, pipex, MMC ,Citi, pSInet, Vodafone, Deloitte.

Tel +353 (0)1 662 1249

Web www.digi-sign.com

Address
Technology Centre, Taylor’s Lane, Dublin 8.

Storm Technology is a provider of Information Worker (IW) business solutions based on the Microsoft product portfolio to industry segments including the public sector, financial services, ICT, construction and manufacturing.

Products/Services
• Technology consulting.
• Systems analysis and design.
• Software consulting.
• Project management.
• Solution development.
• Support services.

Key Benefits
• Design and deliver technology-based business solutions.
• Track record of delivering on their commitments.

Clients
Bus Eireann, Canada Life, Eircom, Hibernian, ESB, SEMO, MIBI, Nortel, Microsoft, The TAS Group, Irish Life & Permanent, AIB, Bank of Ireland, National University of Ireland, Galway, Cork County Council, Dublin County Council, Marine Institute, Forfás, Eirgrid, Western Care, Davy Stockbrokers.

Partners
Microsoft Gold Certified Partner; K2, Nintex, HiSoftware.

Web www.storm.ie

Tel +353 (0) 91 509 770

Address
Galway Business Park, Upper Newcastle Road, Dangan, Galway.

Vordel enable enterprises to confidently deploy SOA (Service Orientated Architecture) by providing XML based high performance, enterprise-level hardware and software network management products. Vordel allow their customers to govern Web Service usage and ensure Web Service  performance.

Products/Services
High performance, enterprise-level hardware and software products to accelerate, manage and protect XML applications.

Key Benefits
• Highly performant XML networks.
• Compliance with regulatory guidelines for auditing and non-repudiation.
• Leverage existing IT architecture to generate increased returns on investment.
• Reduced Total Cost of Ownership via quick deployment reduced  development costs and faster time to market.
• Protection against all threats.
• Full business intelligence on Web Services usage.

Clients
EU Council, UK Government, Spanish Government, Dubai and Omani Governments, US Federal Government, Chilean Government, Allianz, Fortis, Euroclear, Bell Canada, Telecom Italia Mobile, Telefonica.

Partners
CA, HP, SUN, nCipher, Entrust, Beeware, Oracle, RSA, SHE, Tunix, IBM.

Web www.vordel.com

Tel +353 (0)1 234 2500

Address
30 Pembroke St. Upper, Dublin 2.

PixAlert discovers files containing inappropriate images or critical data, empowering the corporation to improve business practices and to take appropriate preventative action.

Products/Services
• Critical Data Auditor for the rapid discovery and removal of unsecured critical data across PCs, file shares and mailboxes.
• Image Auditor for the removal of inappropriate content in 150 file types.
• ImageGuard Appliances for always on image risk protection, at the mail gateway and behind the firewall.
• ImageGuard Monitor Real-time Inappropriate Image Monitoring on the desktop/laptop.

Key Benefits
• Rapid discovery of risk to business, brand reputation and employee welfare from critical data leakage or inappropriate content distribution.

Clients
House of Parliament, Defence Forces, Birmingham City Council, Watford Council, Reading Borough Council, Ministry for Justice, Ernst and Young, KPMG, Eircom, Xerox.

Partners
Deloitte & Touche, KPMG, Protiviti, Clever Business Solutions, iCompli.

Web www.pixalert.com

Tel +353 (0)1 707 8860

Address
Digital Hub, 10-13 Thomas Street, Dublin 8.

Daon, a leader in biometrics software and identity management products around the globe, provides border management and immigration systems to 4 of the 6 largest G-20 member countries. Its products have been chosen to secure more than 350 million identities around the world.

Products/Services
• The Daon product suite covers every aspect of identity management and provides a technology agnostic approach which gives leverage to the customer. Services range from:
• Pre-enrolment and identity proofing
• Enrollment
• Multimodal capture
• Adjudication
• Credentialing
• Provisioning

Key Benefits
Daon provides a simple and consistent way to implement identity-based solutions in a fast, flexible and cost-efficient manner. The DaonEngine offers numerous technology differentiators including:
• Supports any identity mechanism
• Best-of-breed security
• Unmatched policy-based architecture
• Lowest cost of ownership
• Most flexible platform available
• Unparalleled enterprise capability

Clients
Australia Department for Immigration and Citizenship, US Department of Homeland Security, The European Commission, London City Airport, Qatar Ministry of Interior and Japan Ministry of Justice.

Partners
NEC, Unisys, Protecht, Secure Border Alliance, Lockheed Martin,  Accenture, Fujitsu, BAA, AAAE, Citi, Raytheon, SAIC, IBM.

Web www.daon.com

Tel +353 (0)1 818 1640

Address
IFSC House, Customs House Quay, Dublin 1.

ValidSoft develops security software solutions to help global institutions counter the most sophisticated online fraud consistent with the latest Gartner thinking.

Products/Services
• ValidSoft solutions are used to verify, in a highly cost effective, intuitive and secure manner, the authenticity of both consumers and banks (mutual authentication) and the integrity of online transactions (transaction verification) for the mass market.
• VAL id: helps financial institutions counter both traditional attacks and also the latest sophisticated fraud such as Man-in-the-Middle and Man-in-the-Browser attacks.
• VAL id: enables users of mobile and fixed line phones and other wireless devices to access secure services over the web or other networks, without having to carry a separate physical security token.

Key Benefits
• ValidSoft has a strong focus on the financial services, government and corporate sectors.
• Validsoft’s solutions can be used for private client access to portfolios.
•ValidSoft’s solutions for government and corporates cover web based applications such as extranets and remote access via Virtual private Networks (VpNs).

Clients
Macquarie Bank (Australia), LGCSB (Ireland), Newcastle Permanent Building Society (Australia), Department of Agriculture (Ireland), Coilte (Ireland).

Partners
Hewlett Packard, Cybertrust, Sandstone Technology, Ethan Group, Singtel.

Web www.validsoft.com

Tel (057) 937 0800

Address
Donegal Suite, Castle Buildings, Tara Street, Tullamore, Co. Offaly.