Enterprise Ireland – Best Connected -

ValidSoft develops security software solutions to help global institutions counter the most sophisticated online fraud consistent with the latest Gartner thinking.

Products/Services
• ValidSoft solutions are used to verify, in a highly cost effective, intuitive and secure manner, the authenticity of both consumers and banks (mutual authentication) and the integrity of online transactions (transaction verification) for the mass market.
• VAL id: helps financial institutions counter both traditional attacks and also the latest sophisticated fraud such as Man-in-the-Middle and Man-in-the-Browser attacks.
• VAL id: enables users of mobile and fixed line phones and other wireless devices to access secure services over the web or other networks, without having to carry a separate physical security token.

Key Benefits
• ValidSoft has a strong focus on the financial services, government and corporate sectors.
• Validsoft’s solutions can be used for private client access to portfolios.
•ValidSoft’s solutions for government and corporates cover web based applications such as extranets and remote access via Virtual private Networks (VpNs).

Clients
Macquarie Bank (Australia), LGCSB (Ireland), Newcastle Permanent Building Society (Australia), Department of Agriculture (Ireland), Coilte (Ireland).

Partners
Hewlett Packard, Cybertrust, Sandstone Technology, Ethan Group, Singtel.

Web www.validsoft.com

Tel (057) 937 0800

Address
Donegal Suite, Castle Buildings, Tara Street, Tullamore, Co. Offaly.

OmniPay provides multicurrency card and electronic payment services to acquiring banks worldwide.

Products/Services
OmniPay’s technology platforms and processing solutions are designed to actively manage the entire multicurrency payment processing cycle:
• Multicurrency processing.
• Risk management.
• Treasury management.
• Exception item management.

Key Benefits
• OmniPay enables acquirers to compete in new geographic markets and brings new opportunities to existing markets including dynamic currency conversion and cross border acquiring.
• OmniPay can capture and transport enhanced data through the acquiring process thereby offering a complete commercial card solution for corporations.

Clients
Chase Merchant Services, Wells Fargo, Paymentech, Natexis Banque Populaires, BNP Paribas, Societe Generale, Lloyds TSB, Paysquare, HBOS,  Westpac, Commonwealth Bank of Australia, Deutsche Postbank.

Partners
FEXCO, First Data, Secure Trading.

Web www.omnipaygroup.com

Tel (01) 219 4200

Address
Block 9, Richview Office Park, Clonskeagh, Dublin 14.

International Student Payments Service is part of The Taxback Group. International Student Payments Service (ISPS) is an easy-to-use fee payments system that enables international students and agents to pay for university fees in a faster cheaper way than using the international banking network. ISPS is designed to streamline the fee payment process.

Products & Services
The ISPS service offering is a 3 step process:
• The student simply logs on to the chosen college website and registers their details.
• The student makes a payment into our bank account in their home country in their home currency.
• The college will receive the exact course fee amount in their bank account within 48 hours.
• ISPS also works in reverse in the case of student refunds. Agents’ commission may also be paid by this process.

Key Benefits
• No international transfer fees, guaranteed better exchange rates and elimination of stress for students due to reduced transaction time.
• It helps improve communications and performance, efficiently and safety while securing sending 100% of the fees due to the university, with no additional cost to the agent or student.
• Colleges receive exact payments in local currency more quickly, reducing administrative work, increasing earned interest and improving reputation amongst international student community.

Clients
University of Limerick, University College Cork, Dublin Insitute of Technology, National University of Ireland, Maynooth.

Web www.studentfees.ie

Tel (01) 8872892

Address
12-14 College Green, Dublin 2

Fenergo are a leading provider of enterprise lending software for banks. Fenergo specialise in delivering off the shelf business lending processes and activity management solutions that manage the complete lending lifecycle.

Products/Services
Fenergo’s comprehensive platform Deal Manager offers a range of modular solutions including:
• Loan origination
• Collateral management
• Arrears
• Impairments
• Deal Manager: Presents aggregated loan, collateral and customer information and allows banks to immediately understand loan and collateral portfolio quality and market impacts, to assess and manage arrears and impairments, meet reporting requirements, and identify and close quality lending business as credit standards tighten.

Key Benefits
• Compliance & Audit Requirements — Security, asset valuation, asset allocation, security charge, data integrity
• Operational Challenge — Re-keying of data, productivity, digitised documents, conditions & undertakings, Activity Management, operational team management
• Process Lifecycle — One Deal, multiple work processes)
• Single point of customer truth — SCV, data integrity, system integration
• Adaption to change — Security Model reconfiguration, modification, update & amendment )
• Risk Mitigation — Operational & Risk Exceptions
• Back-Office Shortcomings – Filling the gaps the core systems don’t do

Clients
Fenergo lending solutions have been deployed by some of the biggest banking groups in Europe including Rabobank Ireland & UK, Investec Ireland & Uk, Llyods
and RBS.

Web  www.fenergo.com

Tel (01) 8843255

Address
1st Floor, Block T, EastPoint Business Park, Dublin 3

CurrencyFair is a currency exchange website with a difference; there is no commission because there are no banks or middle-men involved.

Products & Services
• CurrencyFair puts people who want to sell any currency in touch with other people who want to buy them in a completely anonymous environment.
• CurrencyFair has created an online marketplace in which people can do business with trade currency without ever meeting through a system that makes matching orders are anonymous.

Key Benefits
• Buyers and Sellers can choose the best rate available or wait for someone to match them at the rate they want.
• Following market principles if anyone tries to charge above the odds for their currency, they will never sell them. Only when participants ask a fair price will they get to exchange.
• Companies buying and selling all over the world.

Clients
Large client base of individual currency traders.

Partners
Grant Thornton and Date Electronics

Web www.currencyfair.com

Tel (01) 662 0365

Address
CurrencyFair Limited, 26 Pembroke Street Upper, Dublin 2.

BrokerCRM is a software solution designed for professionals in property, mortgage and financial services at retail level. BrokerCRM provides an integrated solution which enables advisors to view and manage client business across a broad range of products in the Wealth Management, Financial Services, Mortgages and House Insurance sectors.

Products & Services
BrokerCRM Ltd have developed two systems for the broker and auctioneer markets.
• BrokerCRM Lite: .NET based platform is ideal for those who prefer a web based system and want to access information outside of the office.
• BrokerCRM: All the functionality of BrokerCRM Lite plus this system has an advanced property module for estate agents.
• Both Systems: Can be purchased as a combined suite or as individual modules i.e. MortgageCRM, PropertyCRM or FinancialCRM or a combination of any module(s).

Key Benefits
• Office management system with quotations, needs analysis and customer relationship management features creating strong marketing and advice capabilities.
• Provides Instant access and visibility of client and product data as well as complete workflow processes management including tasks, diaries, letters, emails and SMS facility.

Clients
Allied Irish Banks , EBS, Willis Brokers, Zurich, Arachas Brokers, Irish Life.

Partners
Microsoft Certified Partner.

Web www.brokercrm.com

Tel 065 6949675

Address
22 Abbey St, Ennis, Clare.

AccountsIQ is an online accounting and business application which changes the way businesses manage their accounts. This is achieved via a full featured multicurrency business and accounting software solution designed to accounting procedures online, allowing collaboration between multiple independent entities such as franchises, subsidiaries, branches and outsourced accounting services.

Products/Services
• BookkeeperIQ – basic edition, ideal for sole traders and small bookkeeping clients.
• ControllerIQ – full-feature online accounting system, enabling users to access the system for transactions input, running reports etc.
• EnterpriseIQ which includes sales and purchase order processing and stock control modules. Full integration with other systems is also possible via Webservices components.

Key Benefits
• The AccountsIQ (SaaS) Model: Means only a broadband internet connection is required. A simple monthly fee covers all costs – hosted IT infrastructure, application support, daily backups, disaster recovery and ongoing software updates.
• The (SaaS) model means that costs are reduced and productivity is increased.
• AccountsIQ allows full collaboration across multiple businesses, at anytime from anywhere, via the internet from a highly secure hosting facility, while the Advanced Business Intelligence capability enables unique insight into business performance.

Clients
Deloitte, GCX, Sunbelt Business Advisers and TA S Group.

Partners
Microsoft, Opsource and ICAEW.

Web www.accountsiq.com

Tel 01 707 4494

Address
Sand House, Bath Place, Blackrock, County Dublin.

Vulcan Solutions is an Irish software solutions company specialising in the provision of custom integrated solutions for the public sector. Vulcan Solutions employs over 30 highly-skilled IT professionals and is a Microsoft Gold Certified partner. Vulcan Solutions have a 20+ year track record of system implementation success in Ireland and abroad.

Products/Services
• Vulcan Solutions are a leading specialist in the provision of custom integrated solutions on the Microsoft Dynamics CRM and Microsoft Office SharePoint Server (MOSS) platforms.
• Custom integrated line-of-business (LOB) applications on Microsoft platforms.
• Licensing and regulatory solutions.
• Case management solutions.
• Portals & collaboration (Internet/ extranet).
• Relationship management solutions (xRM).
• Complete service offering; solution design & development, systems integration, system implementation, training, support & maintenance, IT consulting, and software project management.

Key Benefits
• Cost-effective and rapid delivery of custom business applications that are scalable, performant and future-proof.
• Technical expertise on Microsoft platforms ensures excellence in solution design.
• Vulcan Solutions-owned components extend the capabilities of Microsoft platforms, reducing project cost and project risks for clients.
• They have delivered mission-critical and enterprise-scale solutions in Ireland, the UK and the US, and have excellent reference-able experience of large-scale system implementations in the Irish public sector.

Clients
Road Safety Authority (RSA), Private Residential Tenancies Board (PRTB), NUI Galway, Tipperary Institute, Postbank (One Direct), Hibernian Aviva, Marsh Ireland & UK, Bank of Ireland.

Partners
Microsoft Gold Certified Partner, c360, ICE Group.

Web www.vulcan.ie

Tel +353 (0)91 781781

Address
Vulcan House, Parkmore East Business Park, Galway.

SouthWestern is a market leader in the provision of outsourced business process services to blue chip clients in the Food and Drink, Media, Banking, Telecommunications and Energy sectors. The company employs over 400 people at its centres in Ireland and Poland.

Products/Services
Specialising in Finance, Accounting and CRM, SouthWestern provide quality back-office solutions. They offer a comprehensive service to organisations that are looking to maximise their potential.

Key Benefits
SouthWestern prides themselves on their partnership approach to client relationships. They view outsourcing as an extension to business efficiencies. This synergy method reinforces the key benefits:

• Specialise in delivering end-to-end business process outsourcing solutions that deliver real value to their clients.
• Significantly reduced costs.
• Removal of staff recruitment and retention issues from customer remit and efficiency improvements through the implementation of best practice processes and systems.

Clients
Department of Agriculture Fisheries and Food, Independent News and Media (INM), Bank of Ireland, O2, Topaz Energy.

Web www.swsbpo.com

Tel +353 (0)23 32800

Address
West Cork Business and Technology Park, Clonakilty, Co Cork.

Supplierforce provides hosted Supplier Management solutions to address the challenges faced by all large public and private sector organisations. The platform solution is supported by a range of modules empowering customers to drive direct cost and process savings while dramatically improving the performance of the supply base.

Products/Services
• Web-based Supplier Management with a focus on information management using supplier self-administration.
• Category and individual supplier dashboards, Performance & Issue Management, Auditing & Compliance, Contract Management and Tender process management.
• ERP Vendor Data Cleansing, Performance Management Enablement and web-based supplier data audits.

Key Benefits
• Reduced administration and process costs.
• Sourcing enablement through effective supply base segmentation and intelligence.
• Superior supplier performance and value for money with a focus “beyond the transaction”.
• Risk mitigation.
• Supply base operational efficiencies.

Clients
Telefonica O2 Ireland, Jurys Doyle Hotel Group, Peterborough City Council,
Musgrave Retail Partners Ireland, IIB Bank, Health Service Executive.

Partners
System Dynamics

Web www.supplierforce.com

Tel + 353 (0)1 644 3740

Address
28 Lower Baggot Street, Dublin 2.

SoftCo is a global organisation with over 900 customers that develops and hosts Compliance, Storage, Document & Business Process Automation solutions. It reduces client costs, streamlines and improves business processes and protects critical content over its entire lifecycle.

Products/Services
• SoftCo R8 – a rapidly deployable Business Process Automation.
• Platform (BPA) for managing business processes, vertical applications and document flows.
• R8 On-Demand – a Software as a Service (SaaS) platform that delivers business applications regardless of size or customisation required.
• StorLife – content retention, disposal and access to meet corporate governance requirements.

Key Benefits
• Meet compliance obligations and streamline business processes.
• Enhanced efficiency, functionality and optimisation of storage hardware.
• Reduced IT and maintenance costs using proven technology with an 18 year track record.

Clients
AIB, HBOS, Saint Clare’s Hospital Argos, Wexford County Council, Kildare County Council, Logitech, Boston Scientific, AVIS, The Finnish Government, Irish Medicines Board , DHL worldwide.

Partners
Avnet, HP, Microsoft, SAP, Northgate, Oracle, Hammer, and Logica.

Web www.softco.com

Tel +353 (0)1 294 2420

Address
South County Business Park, Leopardstown, Dublin 18.

Nexala is a world leader in Asset & Maintenance Management, Advanced Planning and Service Management software. Nexala’s solutions allow companies to improve service levels while fundamentally reducing their costs.

Products/Services
• Nexala Equinox manages sophisticated assets, operate maintenance regimes,control stock processes and schedule resource policies.
• Nexala Insights combines applications for multi-dimensional analysis & reporting, forecasting, optimized solution planning and complex scheduling.
• Nexala Spectrum manages service commitments, cost of service and overall company performance.

Key Benefits
• Nexala ensures that the correct qualified resources, equipped with the correct tools and materials are allocated to jobs at the correct time.
• Nexala reduces wasted effort, reduces costs and improves business performance.

Clients
Siemens, Hitachi, National Express, Go Ahead group, Merseyrail, Bord Gais,
Grand Central, Southeastern Trains, East Midlands Trains, Southern, Northern, Angel, Porterbrook, Wessex Water, Allianz, Ascon, First American.

Partners
Interfleet, Hegenscheidt, Kardex, MRX, Barcode.

Web www.nexala.com

Tel +353 (0)1 480 0519

Address
35/36 Lower Georges Street, Dun Laoghaire, Co Dublin.

L&P Systems is an independent software house, specialising in the design, development, support and marketing of employee and member benefit systems. The company is a wholly owned subsidiary of the L&P Group established in 1962.

Products/Services
Pension Master is a comprehensive modular administration package which
includes:
• Pensions Administration System administers any Pension Scheme DC.
• DB, Hybrid, SSAS and CARE schemes of all shapes and sizes.
• Online web solutions.
• Pensioner Payroll module.

Key Benefits
Pension Master was originally designed by pensions administrators for pensions administrators. L&P have kept this philosophy by keeping a close dialogue and working relationship with all of their clients. This is what gives the system its flexibility and ease of use.

Clients
Pensions and actuarial consultants, inhouse pensions departments, insurance companies and Charitable Trusts.

Partners
The company works with ITM who are a specialist data transfer and cleansing specialist.

Web www.pension-master.com

Tel +353 (0)1 283 8788

Address
2/3 Terminus Mills, Clonskeagh Road, Dublin 6.

Forward Emphasis International is one of the UK and Ireland’s leading business processing outsourcing companies. Since its establishment in August 1998 it has provided services to major FTSE 100 financial services and banking PLC’s, government bodies and not-for-profit organisations throughout the United Kingdom and Ireland.

Products/Services
• Inbound Call Handling.
• Outbound Call Handling.
• Payment Processing.
• Back Office Processing.
• Insurance Claims Processing.

Key Benefits
• Extensive experience in the financial services and customer service sectors in Ireland and the UK.
• Extensive experience in provision of consumer help lines in a range of areas. In addition FEI can offer the following:
- Management Continuity.
- Low Agent Attrition.
- High Agent Utilization.
• Highly skilled staff experienced in referencing information from various sources and channels to provide timely and accurate information.
• Track record of delivering transformational outsourcing strategies creating greater productivity, cost efficiencies and bespoke solutions for its clients.

Web www.forwardemphasis.ie

Tel +353 (0)74 9387000

Address
Bree, Malin Head, Inishowen, County Donegal.

Emex is a leading developer of software applications that minimise exposure to operational and compliance risks. The web based Emex solution enables organisations to leverage IT to centralise and automate all process operations relating to Health, Safety and Risk Management.

Products/Services
Emex’s products include the following:
• Emex Risk Management Module.
• Emex Incident, Accident and Claims Reporting.
• Emex Mobile Audit.
• Emex Training.
• Emex Plant and Machinery.
• Emex HR.

Key Benefits
• Standardisation of business processes.
• Standardisation of information delivery.
• Improve speed of internal reporting.
• Improvement in productivity.
• Reduce costs.
• Improve Compliance.

Clients
Tullow Oil plc, CRH, Arena Housing Association, Aer Lingus, McNamara Construction, OPW, Dept of Transport, Limerick Co Council, Herfordshire Housing, Bowen Construction, Kilsaran Concrete.

Partners
Microsoft.

Web www.emex.com

Tel +353 (0)1 213 4900

Address
Unit 5, the Courtyard Business Centre, Orchard Lane, Blackrock, Co Dublin

iQuate allows IT departments and service providers to gather accurate intelligence about their assets.

Products/Services
• iQNetScan network auditing allows you to manage software licensing compliance and track potentially high risk software or files as well as reporting on software and hardware changes over time.
• iQSonar – For large-scale IT infrastructures (10,000+ machines), enables organisations to gather fast and accurate intelligence with an agentless solution that uses standard network protocols to audit all the machines on the network.
• iQRMS is an integrated network monitoring, auditing and support management system suitable for use in large complex IT environments, or to support and monitor many remote sites.

Key Benefits
Reduce the cost and complexity of running an IT infrastructure, while enhancing the capability to deliver a superior service.

Clients
University of Cambridge, HSBC, University of California, Broadcasting Commission of Ireland, BDO, Siac Construction, Shannon Aerospace.

Web www.iquate.com

Tel +353 (0)1 630 2223

Address
4044 Kingswood Avenue, Citywest, Dublin 24.

Insight Statistical Consultancy provides independent marketing research and statistical consulting services to the public and private sectors. For over 15 years they have helped organisations collect and understand information.

Products/Services
• Problem definition.
• Questionnaire design.
• Data collection.
• Data entry.
• Data analysis.
• Coding.
• Report writing.
• Presentation of results.
• Statistical services include; Advanced statistical sampling and random number generator testing.

Key Benefits
Faster, better-informed decision-making leading to more profitable companies and more efficient organisations. A unique link with the Department of Statistics at Trinity College Dublin ensures that the client benefits from the most advanced and independent statistical expertise with a professional service.

Clients
The National Lottery, Enterprise Ireland, Forfas, Department of Education, Health Service Executive, Bank of Ireland, Health Insurance Authority, Trinity College Dublin, MRBI, Higher Education Authority, Prize Bonds Company.

Partners
Quotasearch, the Research Centre, Effective Sales and Marketing.

Web www.insightsc.ie

Tel +353 (0)1 661 2467

Address
7 Lower Fitzwilliam Street, Dublin 2.

Capricorn Ventis provides business and technology solutions using Operational CRM and Business Intelligence. They partner with the worlds leading CRM and BI solution vendors and can apply years of experience to deliver simple and easy to deploy solutions aligned to their clients’ needs and requirements.

Products/Services
• Operational CRM technology solutions; SalesLogix and Sage CRM from Sage, Microsoft CRM and Oracle CRM on Demand.
• Business Intelligence (BI) solution from QlikView.
• Business Blueprint framework and services to analyse and determine client requirements.

Key Benefits
• Rapid implementation and deployment of cost effective and profitable solutions.
• Implementation from vision to strategy and from solution to value.

Clients
ESB (National Electricity Supplier), Bord Gais (National Gas Supplier), Public Sector (Various UK & Ireland County Councils), Irish Institute of Bankers, IBEC (Irish Business and Employers Confederation), Dublin Chamber of Commerce.

Partners
Sage, Oracle, Microsoft, QlikTech.

Web www.capventis.ie

Tel +353 (0)1 272 7700

Address
Block AD, Cherrywood Science & Technology Park, Dublin 18.

Sybernet provide automated telephone self service applications in three main areas;
• Bill payment.
• Account enquiry.
• Call routing.

Products/Services
Sybernet’s applications in bill payment,account enquiry and call routing are built using speech recognition and DTMF (tone recognition) technology.

Key Benefits
• Always open and provides immediate support if a problem arises.
• Lower service delivery costs.
• Simple easy-to-use payment interface leading to prompter payments.
• Leverages investments in telephony, internet and ePayments.
• Customer convenience.
• Customisable.
• Deployable on Windows and Linux platforms.
• In-Hosted and On-Site Data centres.

Clients
Cork City Council, Waterford City Council, Wexford County Council, Limerick City Council, Kildare County Council, South Tipperary County Council, Bord Gais, National University of Ireland Galway.

Partners
Calyx, Nuance, Realex Payments.

Web www.sybernet.com

Tel +353 (0) 91 514400

Address
Galway Business Park, Dangan, Galway.

ieComputerSystems Ltd is an Irish owned software development company based in Dublin. ieComputerSystems are committed to helping our clients achieve their business objectives through imaginative and innovative software development.

Products/Services
ieSupportManager:  Is a fully featured desktop & web based helpdesk system. Features include:
• A web interface
• Email notifications
• Email logging
• Knowledgebase
• Contract management facilities and a comprehensive suite of reports.
• ieSupportManager: Allows users to add to and search its knowledgebase and prioritise, sort and filter issues, allows the user to identify unusual issues track trends and provides a comprehensive suite of reports.
Bespoke Software Development and IT Consultancy Including:
• System analysis and design
• Project management
• IT Consultancy
• Programming languages including: C#, PowerBuilder, Delphi, Java, VBScript, .Net and Clipper
• Legacy system migration to windows and Maintaining legacy systems (including DOS & Clipper applications for example)

Key Benefits
• ieSupportManager Helpdesk helps organisations, large and small, to efficiently manage their customer service desk.
• ieComputer Systems: Attention to detail and holistic approach ensure that even the most complex project is managed appropriately.
• ieComputer Systems: Help clients locate, investigate, evaluate and select the solution that best fits their needs.

Clients
RTE, ESB, Department of Social, Community and Family Affairs, PCO Manufacturing Ltd, Irish Cement, Ashbourne Timber, Carlow County Council, Leitrim County Council plus ieSupportManager clients in over 27 countries worldwide.

Partners
Microsoft

Web www.iecomputersystems.ie

Tel +353 (0)1 864 8720

Address
 Unit 38, North Park, Finglas, Dublin 11.